Emily W. Thompson, Ph.D.
EmilyWT@uga.edu

Ph.D. (Major: Educational Technology)
Dissertation: Adult Learner Participation in Computer-Mediated Communication: Performance, Satisfaction, and Reasons for Participation
Mary Lou Fulton College of Education, Arizona State University,
Tempe, AZ

1998

M.Ed. (Major: Educational Media & Computers)
Thesis Project: Japanese Internment in Arizona (Computer-Based Training)
Mary Lou Fulton College of Education, Arizona State University,
Tempe, AZ

B.A. (Major: English; Minor: History)
College of Liberal Arts, University of New Orleans,
New Orleans, LA

• Thompson, E. W., & Savenye, W. C. (2007). Adult learner participation in an online degree program: A program-level study of voluntary computer-mediated communication. Distance Education, 28 (3), 299–312.

• Thompson, E. W., & Savenye, W. C. (2007). Adult learner participation in an online degree program. Refereed paper presented at the 2007 Annual Meeting of the American Educational Research Association, Chicago, IL.

• Coordinate and facilitate the research and implementation of classroom innovations to enhance student learning.
• Support awareness, adoption, training, and troubleshooting of new learning management system, Blackboard Vista, across 140+ faculty in the college.
• Recommend instructional design best practices to improve student learning and satisfaction.
• Recommend usability best practices to maximize faculty efficiency in classroom management tasks.
• Produce written guidelines, requirements, and training documentation for course delivery and learning management systems.

• Led program improvements based on formative evaluations. Coordinated faculty, staff, students, and vendors to ensure successful launch and delivery of online courses.
• Managed student services team. Hired new staff to support enrollment growth.
• Supported and maintained student graduation rate of 95% or higher.
• Managed and resolved escalated academic issues across up to 375 students at any one time (counseling both students and faculty on academic integrity and academic performance issues).
• Developed marketing messages and administrative support structure for new programs (such as dual degree program offerings). Led program-level marketing efforts with web marketing vendors and provide input on associated creative. Participated in web site content production and review.
• Produced research reports on web statistics and multi-year marketing survey data to guide web-based marketing efforts. Produced written guidelines, requirements, and training documentation for course delivery and learning management systems.
• Conducted face-to-face training of adult learners and teaching faculty.

1998 – 2003

• Facilitated expansion of online program, managed team of developers, designed and developed web sites, created planning and design documentation for open enrollment MBA Online Program.
• Developed planning documentation, course model, and technical requirements for the corporate “ASU MBA Online Program,” the first online degree program offered at ASU; managed implementation including interface design, content production, structure, and deployment; provided training for corporate-sponsored cohorts.
• Researched, tested, and implemented web technologies to enhance existing online course material; led standardization of over 200 course web sites; streamlined online course design and development processes.

Instructional Design & Development Consulting for American Cancer Society (AZ), Nalco Chemical Company (IL), Presbytery of Chicago (IL), Presbytery of the Western Reserve (IL, View Sample)

• Conducted needs assessments, created proposals, negotiated contracts, and created web sites or computer-based training, depending on need.

1995 – 1998

• Initiated, planned, created, maintained, and promoted web site; provided detailed reference service to wide variety of patrons ranging from students to media; developed instructional and collection guides.

1995

• Proofread and edited technical and academic content for ASU student catalogs; selected photographs to complement content of ASU student catalogs

• Developed, taught, and graded a two-hour lecture and lab training session to incoming MBA students.
• Ten sessions delivered to 650 students with sections ranging in size from 50 to 100 students each.
• Evaluations available upon request.
  

Intern
Mary Lou Fulton College of Education, Arizona State University

• Co-taught graduate level "EMC 598: Introduction to Authorware" course; developed objectives, assignments, and assessment instruments for course; administered and led all technical portions of the course (lectures and labs)—over 75% of class time.

• 2010—AECT International Convention, Division of Distance Learning (Proposal Reviewer)
• 2010, 2009, 2008—TCC Worldwide Online Conference (Proposal Reviewer)
• 2008—Current Issues in Education (Manuscript Reviewer)
• 2008—Research Grant Competition, 2008–2009, ASU Graduate & Professional Student Association (Manuscript Reviewer)
• 2008—Division of Psychology in Education Graduate Student Committee, ASU Mary Lou Fulton College of Education (Member)

• Current—Association for the Advancement of Computing in Education (AACE)
• Current—American Educational Research Association (AERA)
• Current—Association for Educational Communications and Technology (AECT)
• Current—The Honor Society of Phi Kappa Phi
• 2005—MBA Task Force process improvement committee

• 2007 & 2008—UCEA Annual Marketing Seminar
• 2007 & 2008—GMAC Annual Industry Conference
• 2005 & 2008—AECT International Convention
• 2004—Team Challenge Facilitator Training (ASU Student Recreation Center)
• 2004—Stepping into Leadership (ASU)
• 2002—Macromedia Advanced ColdFusion
• 2001—Macromedia Fast Track to ColdFusion

• 1993—The Ninth Annual Catherine Barragy Mackin Memorial Prize Presented to Emily Van Camp for Her Essay "'Nature Has No Supernatural & Dissolves: Imagination is Eternity': Blake's Concept of Nature" Written for Dr. Peter Schock, University of New Orleans
• 1991—National Merit Scholar; Patrick F. Taylor Scholarship, University of New Orleans